Answers, Reluctantly
FAQ
Everything you were going to email us about, answered before you had to. Still stuck? There’s a form.
Sizing & fit
What size am I?
Every design comes in unisex S–3XL on a Gildan 5000 Heavy Cotton blank, which runs true to size. The reliable trick: lay a t-shirt you already like flat, measure across the chest, double it, and match that number on the size chart. Between sizes, or want it roomy? Size up.
Do they shrink?
Cotton is cotton — expect a little shrinkage on a hot wash, which is exactly why the care guide says wash cold and hang dry. Do that and the fit you get is the fit you keep.
What colours can I get?
Black and Natural on every design, plus Gold on a handful of them. The colour changes how the print reads: Natural is warmer and softer, Black is louder. Both are the same blank underneath.
Shipping
When will it arrive?
Every shirt is printed after you order it, so there’s a production step before anything ships — that’s the trade for not warehousing thousands of shirts nobody wanted. You’ll get tracking as soon as it leaves. If an order is taking longer than feels reasonable, tell us and we’ll chase it.
Do you ship to me?
Almost certainly — the shop ships internationally. Rates are calculated at checkout before you pay anything, starting at $4.75 in the US. Full detail on the shipping & returns page.
Returns & orders
What if it doesn’t fit?
You have 30 days to send an unworn shirt back. Email your order number to roanpriatel379@gmail.com and we’ll sort it out — no interrogation, maybe one gentle question. The returns page has the steps.
The print looks slightly off-centre. Is that a defect?
A millimetre or two of variation is normal on printed-to-order garments; it’s the same reason no two deli sandwiches are identical. Anything genuinely wrong — cracked print, wrong size, wrong shirt — is on us, and we’ll replace it. Some of our Errata designs are misprints we liked enough to keep on purpose.
Can I change or cancel an order?
Tell us fast and we’ll try. Once a shirt is in production it can’t be pulled back, because it’s being made specifically for you — but message us the moment you know and we’ll do what we can.
Discounts
Do you do multi-buy discounts?
No. There’s no multi-buy discount and no free-shipping threshold — shipping is charged by weight and starts at $4.75 in the US. We’d rather say that than advertise a saving the checkout doesn’t apply. If we ever run a proper multi-buy deal it’ll apply itself at checkout and say so here — we’d rather admit this than advertise a discount your basket never gets. The Pair Programme is about two people, not two prices.
Do you do bulk or team orders?
For teams, events, or questionable group costumes, email roanpriatel379@gmail.com and we’ll talk pile-of-Schmucks numbers.
Asked something we haven’t covered? That’s a failure of ours, not yours — send it over and we’ll add it here.